Privacypolicy

General

The GDPR is the new legislation governing the protection of privacy and personal data. Under this legislation, organisations that process personal data have certain obligations, while individuals whose data are processed have certain rights. In addition to this general legislation, specific rules apply to privacy in healthcare. These rules are set out, among other things, in the Medical Treatment Agreement Act (WGBO). This privacy policy is intended to inform you of your rights and our obligations under the GDPR and the WGBO.


General Practice

Various types of personal data relating to you may be processed within our general practice. This is necessary to provide you with appropriate medical care and is also required for the financial administration of your treatment. In addition, processing may be necessary, for example, to prevent a serious threat to your health or to comply with a legal obligation (such as the mandatory reporting of an infectious disease under the Public Health Act).


Obligations of the General Practice

General Practice Bhogal-Statham is, under the GDPR, the data controller responsible for the processing of personal data carried out within the practice. The practice fulfils the obligations arising from this as follows:

- Your data are collected for specific purposes:
- For the provision of healthcare;
- For efficient management and policy-making;
- To support scientific research, education and public information;

- In principle, your data are not processed for any other purposes.

- You will be informed that your personal data are being processed. This may be done by your healthcare provider, but also by means of an information leaflet or through our website.

- All employees of General Practice Bhogal-Statham are required to treat your personal data confidentially.

- Your personal data are adequately protected against unauthorised access.

- Your personal data are not retained for longer than necessary to provide appropriate healthcare.

- All employees of General Practice Bhogal-Statham are required to treat your personal data confidentially.

For medical data, this retention period is in principle 15 years (from the date of the last treatment), unless a longer retention period is necessary, for example for your own health or the health of your children. This is determined by the treating healthcare professional.


Your rights as a data subject:

You have the following rights:

- The right to know whether and which personal data relating to you are being processed.

- The right to access and receive a copy of those data (insofar as this does not infringe upon the privacy of another person).

- The right to have data corrected, supplemented or deleted if necessary.

- The right to request the destruction, in whole or in part, of your medical data. This request can only be granted if retaining the data is not of significant importance to another person and the data are not required to be retained under a statutory provision.

- The right to add your own statement (of a medical nature) to your medical record.

- The right, in certain circumstances, to object to the processing of your data.

If you wish to exercise any of these rights, you can submit a request to General Practice Bhogal-Statham using an application form, which is available from us. Your interests may also be represented by an authorised representative (such as someone who has been authorised in writing, or your legal guardian or mentor).


Explanation of the Application Form

Please note that, under the law, medical data are in principle retained for a maximum of fifteen years. You can help us locate your medical record and protect your privacy by completing the form as fully as possible. The information you provide will be treated by us as strictly confidential. General Practice Bhogal-Statham is not liable for errors in postal delivery. If you prefer to collect the medical record in person, or have it collected by an authorised representative, you can indicate this on the form.

Patient Details

Here you should provide the details of the person whose medical record is concerned. Under the Medical Treatment Agreement Act (WGBO), a patient is considered an adult from the age of 16. Young people aged 16 and over who wish to access or receive a copy of their medical record must submit the request themselves. If the patient is deceased, medical information may be provided if it can reasonably be assumed that the deceased would not have objected, or if there are compelling interests that justify breaching the healthcare provider's duty of confidentiality. This decision is made by the healthcare provider.

Disclosure of Your Personal Data to Third Parties

The employees of General Practice Bhogal-Statham are required to treat your personal data confidentially. This means, for example, that a healthcare provider generally requires your explicit consent before disclosing your personal data. There are, however, certain exceptions to this rule. A healthcare provider's duty of confidentiality may be overridden by a statutory requirement, or if there is a serious concern about a significant threat to your health or the health of another person. In addition, recorded information may, where necessary, be exchanged verbally, in writing or digitally with other healthcare providers (for example, a pharmacist processing a prescription and therefore receiving relevant information from the GP).

Exchange of Information

After you have provided specific consent, General Practice Bhogal-Statham securely and reliably exchanges relevant medical information with the out-of-hours GP service (HAP). If you have visited the HAP in the evening or at the weekend, the HAP will in turn send a report to the general practice. This enables your GP to know exactly what symptoms or complaints you presented with at the HAP and what action was taken as a result.

Medication information may also be shared with your pharmacy and with the medical specialists treating you. This includes medication prescribed by your GP, as well as any intolerances, contraindications and allergies (ICA information). This enables other prescribers and medication providers to take these factors into account. In this way, we contribute to medication safety as a general practice.

Transfer of Your Medical Record

If you choose a new GP, it is important that your new GP is aware of your medical history. Your medical history is recorded in your patient record. It is customary for your previous GP to transfer your medical record to your new GP. The previous GP will do this as soon as possible after you have personally informed the GP that you are leaving the practice.

Your medical record will then be transferred by your GP using a secure transfer system. You cannot take the original medical record with you. However, you always have the right to access your medical record and to receive a copy of it.

Questions or Complaints

Do you have a question or complaint? For example, about who we share your data with or how we handle your medical information? Your GP will be happy to discuss this with you.